Service Design Books
Copyright © 2026
Copyright © 2026
141 Titles Recommended by the Community
From 67 Curators
Highly rated with growing community support.
Highly rated but with minimal community notice.
Service Design: From Insight to Implementation Andy Polaine, Lavrans Løvlie, Ben Reason
Personal Revolutions: A Short Course in Realness Mr Oli Anderson
Value Proposition Design: How to Create Products and Services Customers Want Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams James Kalbach
Highly rated books published more than 15 years ago.
Servicedesign Søren Bechmann
How to Be an Explorer of the World: Portable Life Museum Keri Smith
Storytelling for User Experience: Crafting Stories for Better Design Whitney Quesenbery, Kevin Brooks
The Ten Faces of Innovation: IDEO's Strategies for Defeating the Devil's Advocate and Driving Creativity Throughout Your Organization Thomas Kelley, Jonathan Littman
Service Design Birgit Mager, Michael Gais
Touchpoint: The Journal of Service Design
Universal Principles of Design William Lidwell, Kritina Holden, Jill Butler
Life Inc.: How the World Became a Corporation and How to Take It Back Douglas Rushkoff
Innovation X: Why a Company's Toughest Problems Are Its Greatest Advantage Adam Richardson
Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace Gordon MacKenzie
The Element: How Finding Your Passion Changes Everything Sir Ken Robinson
Design and Creativity: Policy, Management and Practice
From Products to Services: Insights and experience from companies which have embraced the service economy Laurie Young
New Service Development and Innovation in the New Economy Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
The Professional Stranger: An Informal Introduction to Ethnography Michael H. Agar
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation Tim Brown
Information Anxiety 2 Richard S Wurman
Envisioning Information Edward R. Tufte
If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently Fred Lee
The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community Ray Oldenburg
Managing as Designing
The Checklist Manifesto: How to Get Things Right Atul Gawande
Design Charrettes for Sustainable Communities Patrick M. Condon
The Value of Nothing: How to Reshape Market Society and Redefine Democracy Raj Patel
The Craftsman Prof. Richard Sennett
Design Probes Tuuli Mattelmäki
The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies Chet Holmes
Mental Models: Aligning Design Strategy with Human Behavior Indi Young
The Universal Traveler: A Soft-Systems Guide to Creativity, Problem-Solving, and the Process of Reaching Goals Don Koberg, Jim Bagnall
Cradle to Cradle: Remaking the Way We Make Things Michael Braungart
Co-Design: A Process of Design Participation Stanley King, Merinda Conley, Bill Latimer, Drew Ferrari
Four star rating with growing community support.
Make Space: How to Set the Stage for Creative Collaboration Scott Doorley, Scott Witthoft, Hasso Plattner Institute of Design at Stanford University
Four star rating with minimal community notice.
Three star rating with established community support.
Service Design: Practical Access to an Evolving Field Stefan Moritz
Three star rating with growing community support.
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action Jeffrey Pfeffer, Robert I. Sutton
The Power of Less: The 6 Essential Productivity Principles That Will Change Your Life Leo Babauta
Books with no star rating.
The Third Teacher: 79 Ways You Can Use Design to Transform Teaching & Learning Inc. OWP/P Cannon Design, VS Furniture, Bruce Mau Design
