If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Author
Fred Lee
Publication Date
May 2004
Publisher
Second River Healthcare
A must read for anyone interested in how social innovation, design thinking and experience design. Although none of the three are mentioned in the book it's all about those three subjects. Fred Lee shows that great storytelling is a cornerstone to get abstract matters across.
If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Filed under: health care, hospitality, disney, healthcare, storytelling.
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