Service Design Books is a co-created library of recommended reading for service designers. http://www.servicedesignbooks.org Custom http://www.servicedesignbooks.org/isbn/1422133311/uncommon-service/ Frances Frei, Anne Morriss I recently wrote a review of this book on our programme website and though this may be helpful for people using this site too, as this book is a great contribution to existing service design literature.So if you’re a... April 16, 2012 6:10am http://www.servicedesignbooks.org/isbn/1118143728/make-space/ Scott Doorley, Scott Witthoft, Hasso Plattner Institute of Design at Stanford University FROM AMAZON.COM: "If you are determined to encourage creativity and provide a collaborative environment that will bring out the best in people, you will want this book by your side at all times." --Bill Moggridge, Director of the Smithsonian's... March 20, 2012 6:45pm http://www.servicedesignbooks.org/isbn/0307887898/the-lean-startup/ Eric Ries FROM AMAZON.COM: Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched. Eric Ries defines a... March 20, 2012 6:43pm http://www.servicedesignbooks.org/isbn/1422124819/seizing-the-white-space/ Mark W. Johnson FROM AMAZON.COM: This title presents a practical approach to fuel game changing growth through business model innovation. Transformational new growth remains the Holy Grail for many organizations. But a deep understanding of how great business models are made can... March 20, 2012 6:34pm http://www.servicedesignbooks.org/isbn/1422139778/opposable-mind/ Roger L. Martin FROM AMAZON.COM: If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin in "The Opposable Mind". Though following 'best practice' can help in... March 20, 2012 6:30pm http://www.servicedesignbooks.org/isbn/0231158386/designing-for-growth/ Jeanne Liedtka, Tim Ogilvie FROM AMAZON.COM: Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Liedtka and Ogilvie cover the mind-set,... March 20, 2012 6:27pm http://www.servicedesignbooks.org/isbn/1442613904/design-works/ Heather Fraser FROM AMAZON.COM: High-profile business leaders from a wide range of international firms now use theories and methods from the design world to drive innovation, growth, and competitive advantage across their entire business. How can you implement this type of... March 20, 2012 6:25pm http://www.servicedesignbooks.org/isbn/0810989980/the-third-teacher/ Inc. OWP/P Cannon Design, VS Furniture, Bruce Mau Design FROM AMAZON.COM: Created by an international team of architects and designers concerned about our failing education system, The Third Teacher explores the critical link between the school environment and how children learn, and offers 79 practical design ideas, both... March 20, 2012 6:23pm http://www.servicedesignbooks.org/isbn/0262122634/design-research/ Brenda Laurel The tools of design research, writes Brenda Laurel, will allow designers "to claim and direct the power of their profession." Often neglected in the various curricula of design schools, the new models of design research described in this book... March 5, 2012 4:52pm http://www.servicedesignbooks.org/isbn/1592530079/universal-principles-of-design/ William Lidwell, Kritina Holden, Jill Butler FROM AMAZON.COM: Whether a marketing campaign or a museum exhibit, a video game or a complex control system, the design we see is the culmination of many concepts and practices brought together from a variety of disciplines. Because no... March 5, 2012 3:19pm May 18, 2012 8:45pm