Service Design Books is a co-created library of recommended reading for service designers. http://www.servicedesignbooks.org Custom http://www.servicedesignbooks.org/isbn/0956542107/design-with-intent/ Dan Lockton, David Harrison, Neville A. Stanton All design influences our behaviour, but as designers we don't always consciously consider the power this gives us to help people, (and, sometimes, to manipulate them). There's a huge opportunity for design for behaviour change to address social and... February 17, 2012 6:39pm http://www.servicedesignbooks.org/isbn/0787982660/facilitator's-guide-to-participatory-decision-making/ Sam Kaner FROM AMAZON.COM: "The best book on collaboration ever written!"--Diane Flannery, founding CEO, Juma VenturesAnd now this classic book is even better--much better. Completely revised and updated, the second edition is loaded with new tools and techniques.Two powerful new chapters... January 5, 2012 8:40am http://www.servicedesignbooks.org/isbn/8492643560/design-at-your-service/ Xenia Viladas FROM AMAZON.COM: Service design is a new discipline which allows us to effectively set up an offer consisting of both tangible and intangible elements, through the combined use of methodologies and knowledge which come from design and social sciences.... January 3, 2012 4:42am http://www.servicedesignbooks.org/isbn/0865475873/cradle-to-cradle/ Michael Braungart A manifesto for a radically different philosophy and practice of manufacture and environmentalism"Reduce, reuse, recycle" urge environmentalists; in other words, do more with less in order to minimize damage. As William McDonough and Michael Braungart argue in their provocative,... October 16, 2011 10:08am http://www.servicedesignbooks.org/isbn/1594487715/where-good-ideas-come-from/ Steven Johnson In Where Good Ideas Come From, Steven Johnson pairs the insight of his bestselling Everything Bad Is Good for You and the dazzling erudition of The Ghost Map and The Invention of Air to address an urgent and universal... October 16, 2011 9:58am http://www.servicedesignbooks.org/isbn/0566089203/design-for-services/ Dr Anna Meroni, Dr Daniela Sangiorgi FROM AMAZON.COM: In "Design for Services", Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task as the... September 5, 2011 3:29am http://www.servicedesignbooks.org/isbn/1847884881/the-handbook-of-design-management/ Rachel Cooper, Sabine Junginger, Thomas Lockwood, Richard Buchanan, Richard Boland, Kyung-won Chung FROM AMAZON.COM: The management of design has emerged as central to the operational and strategic options of any successful organization. The Handbook of Design Management presents a state-of-the-art overview of the subject--its methodologies, current debates, history and future. The... September 5, 2011 3:28am http://www.servicedesignbooks.org/isbn/1594484805/drive/ Daniel H. Pink FROM AMAZON.COM: Most people believe that the best way to motivate is with rewards like money--the carrot-and-stick approach. That's a mistake, says Daniel H. Pink in Drive. In this provocative and persuasive new book, he asserts that the secret... September 4, 2011 12:37am http://www.servicedesignbooks.org/isbn/9812566953/design-inspired-innovation/ James M. Utterback, Bengt-Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether, Roberto Verganti FROM AMAZON.COM: When an innovation is inspired by design, it transcends technology and utility. The design delights the user, seamlessly integrating the physical object, a service, and its use into something whole. A design-inspired innovation is so simple that... August 26, 2011 9:36am http://www.servicedesignbooks.org/isbn/0470451025/a-fine-line/ Hartmut Esslinger FROM AMAZON.COM: praise for a fine line"A breath of turbo-charged fresh air that doesn't regurgitate the ego-maniac CEO's selective memory or an outside expert's misinterpretations. Hartmut explains innovation through the lens of design, and it's about time we gained... August 18, 2011 5:35am February 23, 2012 4:18am