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Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis Jon Kolko
Sketching User Experiences: Getting the Design Right and the Right Design Bill Buxton
Must Read

Highly rated with established community support.

Service Design: Practical Access to an Evolving Field Stefan Moritz
Servicedesign Søren Bechmann
Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-based Design Paul Bate, Glenn Robert
Foundation

Highly rated with growing community support.

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization Vijay Kumar
Discovery

Highly rated but with minimal community notice.

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Lucy Kimbell
Service Design: From Insight to Implementation Andy Polaine, Lavrans Løvlie, Ben Reason
Classic

Highly rated books published more than 15 years ago.

Design Research: Methods and Perspectives
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
Co-Design: A Process of Design Participation Stanley King, Merinda Conley, Bill Latimer, Drew Ferrari
Trending

Highly rated books with increasing popularity.

Designing Services with Innovative Methods: Perspectives on Service Design
Recommended

Four star rating with established community support.

Designing for the Digital Age: How to Create Human-Centered Products and Services Kim Goodwin
Notable

Four star rating with growing community support.

Design Thinking: Integrating Innovation, Customer Experience, and Brand Value
Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions Bruce Hanington, Bella Martin
Design Charrettes for Sustainable Communities Patrick M. Condon