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Sketching User Experiences: Getting the Design Right and the Right Design Bill Buxton
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Highly rated with established community support.

Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-based Design Paul Bate, Glenn Robert

Highly rated with growing community support.

Service Management and Marketing: Customer Management in Service Competition Christian Grönroos
Designing Interactions Bill Moggridge
Service Design Book Colin Rudd, Vernon Lloyd
Facilitator's Guide to Participatory Decision-Making Sam Kaner

Four star rating with growing community support.

Design Charrettes for Sustainable Communities Patrick M. Condon
Everything Is Miscellaneous: The Power of the New Digital Disorder David Weinberger

Books with no star rating.

Screen- und Interfacedesign: Gestaltung und Usability fyr Hard- und Software Torsten Stapelkamp