Foundation

Highly rated with growing community support.

Design for Services Dr Anna Meroni, Dr Daniela Sangiorgi
Design for Services
Dr Anna Meroni, Dr Daniela Sangiorgi
Discovery

Highly rated but with minimal community notice.

Value Proposition Design: How to Create Products and Services Customers Want Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith
Value Proposition Design: How to Create Products and Services Customers Want
Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith
Classic

Highly rated books published more than 15 years ago.

Designing for the Digital Age: How to Create Human-Centered Products and Services Kim Goodwin
Subject To Change: Creating Great Products & Services for an Uncertain World Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba
Designing Services with Innovative Methods: Perspectives on Service Design
From Products to Services: Insights and experience from companies which have embraced the service economy Laurie Young
New Service Development and Innovation in the New Economy Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
Systems Thinking in the Public Sector: The failure of the reform regime... and a manifesto for a better way John Seddon
The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies Chet Holmes
Prospect

Four star rating with minimal community notice.

Services Marketing Valerie Zeithalm, Mary Jo Bitner, Dwayne Gremler
Services Marketing
Valerie Zeithalm, Mary Jo Bitner, Dwayne Gremler