Must Read

Highly rated with established community support.

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation Tim Brown
Foundation

Highly rated with growing community support.

Where Good Ideas Come From: The Natural History of Innovation Steven Johnson
Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean Roberto Verganti
Branded Interactions Marco Spies
Discovery

Highly rated but with minimal community notice.

Service Design: From Insight to Implementation Andy Polaine, Lavrans Løvlie, Ben Reason
Service Design: From Insight to Implementation
Classic

Highly rated books published more than 15 years ago.

The Experience Economy: Work Is Theater & Every Business a Stage B. Joseph Pine, James H. Gilmore
The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community Ray Oldenburg
Subject To Change: Creating Great Products & Services for an Uncertain World Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba
Sketching User Experiences: Getting the Design Right and the Right Design Bill Buxton
Recommended

Four star rating with established community support.

Designing for the Digital Age: How to Create Human-Centered Products and Services Kim Goodwin