Discovery

Highly rated but with minimal community notice.

Service Design: From Insight to Implementation Andy Polaine, Lavrans LÝvlie, Ben Reason
Service Design: From Insight to Implementation
Classic

Highly rated books published more than 15 years ago.

The Professional Stranger: An Informal Introduction to Ethnography Michael H. Agar
Background

Three star rating with established community support.

Service Design: Practical Access to an Evolving Field Stefan Moritz