Discovery

Highly rated but with minimal community notice.

Service Design: From Insight to Implementation Andy Polaine, Lavrans Løvlie, Ben Reason
Service Design: From Insight to Implementation
Andy Polaine, Lavrans Løvlie, Ben Reason
Classic

Highly rated books published more than 15 years ago.

From Products to Services: Insights and experience from companies which have embraced the service economy Laurie Young
A Fine Line: How Design Strategies Are Shaping the Future of Business Hartmut Esslinger
Notable

Four star rating with growing community support.

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions Bruce Hanington, Bella Martin
Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions
Bruce Hanington, Bella Martin
Unrated

Books with no star rating.

Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement Joe J. Marquez, Annie Downey
Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement
Joe J. Marquez, Annie Downey