Value Proposition Design: How to Create Products and Services Customers Want Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams James Kalbach

The Value of Nothing: How to Reshape Market Society and Redefine Democracy Raj Patel

Design Thinking: Integrating Innovation, Customer Experience, and Brand Value

In the Bubble: Designing in a Complex World John Thackara