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This is Service Design Thinking: Basics - Tools - Cases
This is Service Design Thinking: Basics - Tools - Cases
Stickdorn & Schneider
Foundation

Highly rated with growing community support.

Branded Interactions Marco Spies
Branded Interactions
Marco Spies
Classic

Highly rated books published more than 15 years ago.

The Universal Traveler: A Soft-Systems Guide to Creativity, Problem-Solving, and the Process of Reaching Goals Don Koberg, Jim Bagnall
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
Subject To Change: Creating Great Products & Services for an Uncertain World Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba
Service Design Book Colin Rudd, Vernon Lloyd
Mental Models: Aligning Design Strategy with Human Behavior Indi Young
Sketching User Experiences: Getting the Design Right and the Right Design Bill Buxton
Universal Principles of Design William Lidwell, Kritina Holden, Jill Butler
Co-Design: A Process of Design Participation Stanley King, Merinda Conley, Bill Latimer, Drew Ferrari
Background

Three star rating with established community support.

Service Design: Practical Access to an Evolving Field Stefan Moritz
Service Design: Practical Access to an Evolving Field
Stefan Moritz