How to Be an Explorer of the World: Portable Life Museum Keri Smith

Systems Thinking in the Public Sector: The failure of the reform regime... and a manifesto for a better way John Seddon

Subject To Change: Creating Great Products & Services for an Uncertain World Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba

Yes!: 50 Scientifically Proven Ways to Be Persuasive Noah J. Goldstein, Steve J. Martin, Robert B. Cialdini

Nudge: Improving decisions about health, wealth and happiness Richard Thaler, Cass Sunstein

From Products to Services: Insights and experience from companies which have embraced the service economy Laurie Young

The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies Chet Holmes

Mental Models: Aligning Design Strategy with Human Behavior Indi Young

Design and the Elastic Mind

Flow: The Psychology of Optimal Experience Mihaly Csikszentmihalyi