Service Design Books
Copyright © 2012
Copyright © 2012
114 Titles Recommended by the Community
From 48 Curators
Growing number of recent comments, tags or page views.
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers Alexander Osterwalder, Yves Pigneur
Highly rated with established community support.
Nudge: Improving decisions about health, wealth and happiness Richard Thaler, Cass Sunstein
Journey to the Interface Sophia Parker, Joe Heapy
This is Service Design Thinking: Basics - Tools - Cases
In the Bubble: Designing in a Complex World John Thackara
Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-based Design Paul Bate, Glenn Robert
Highly rated but with minimal community notice.
Servicedesign Søren Bechmann
Design for Services Dr Anna Meroni, Dr Daniela Sangiorgi
Service Design Book Colin Rudd, Vernon Lloyd
Touchpoint: The Journal of Service Design
The Value of Nothing: How to Reshape Market Society and Redefine Democracy Raj Patel
Highly rated books published more than 15 years ago.
The Professional Stranger: An Informal Introduction to Ethnography Michael H. Agar
Highly rated books with increasing popularity.
Designing Services with Innovative Methods: Perspectives on Service Design
Four star rating with established community support.
New Service Development and Innovation in the New Economy Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
Four star rating with growing community support.
Service Design Birgit Mager, Michael Gais
Service Design: Practical Access to an Evolving Field Stefan Moritz
The Craftsman Prof. Richard Sennett
Four star rating with minimal community notice.
Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers Dave Gray, Sunni Brown, James Macanufo
Innovation X: Why a Company's Toughest Problems Are Its Greatest Advantage Adam Richardson
Three star rating with minimal community notice.
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
Books with no star rating.
Design at Your Service Xenia Viladas
Uncommon Service: How to Win by Putting Customers at the Core of Your Business Frances Frei, Anne Morriss
The Third Teacher: 79 Ways You Can Use Design to Transform Teaching & Learning Inc. OWP/P Cannon Design, VS Furniture, Bruce Mau Design
Make Space: How to Set the Stage for Creative Collaboration Scott Doorley, Scott Witthoft, Hasso Plattner Institute of Design at Stanford University
Universal Principles of Design William Lidwell, Kritina Holden, Jill Butler
