Foundation

Highly rated with growing community support.

Storytelling for User Experience: Crafting Stories for Better Design Whitney Quesenbery, Kevin Brooks
Storytelling for User Experience: Crafting Stories for Better Design
Whitney Quesenbery, Kevin Brooks
Discovery

Highly rated but with minimal community notice.

Service Design: From Insight to Implementation Andy Polaine, Lavrans Løvlie, Ben Reason
Service Design: From Insight to Implementation
Andy Polaine, Lavrans Løvlie, Ben Reason
Classic

Highly rated books published more than 15 years ago.

Designing Services with Innovative Methods: Perspectives on Service Design
Writing Ethnographic Fieldnotes Robert M. Emerson, Rachel I. Fretz, Linda L. Shaw
Design Probes Tuuli Mattelmäki
The Professional Stranger: An Informal Introduction to Ethnography Michael H. Agar
Sketching User Experiences: Getting the Design Right and the Right Design Bill Buxton
Design Research: Methods and Perspectives
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
Notable

Four star rating with growing community support.

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions Bruce Hanington, Bella Martin
Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions
Bruce Hanington, Bella Martin
Prospect

Four star rating with minimal community notice.

The Service Startup: Design gets Lean Tenny Pinheiro
The Service Startup: Design gets Lean
Tenny Pinheiro