Discovery

Highly rated but with minimal community notice.

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Lucy Kimbell
Classic

Highly rated books published more than 15 years ago.

Systems Thinking in the Public Sector: The failure of the reform regime... and a manifesto for a better way John Seddon
Notable

Four star rating with growing community support.

Design and Creativity: Policy, Management and Practice