Must Read

Highly rated with established community support.

Systems Thinking in the Public Sector: The failure of the reform regime... and a manifesto for a better way John Seddon
Systems Thinking in the Public Sector: The failure of the reform regime... and a manifesto for a better way
John Seddon
Discovery

Highly rated but with minimal community notice.

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Lucy Kimbell
The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations
Lucy Kimbell
Notable

Four star rating with growing community support.

Design and Creativity: Policy, Management and Practice
Design and Creativity: Policy, Management and Practice
Guy Julier, Liz Moor