Highly rated but with minimal community notice.
The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Lucy Kimbell
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams James Kalbach
Four star rating with established community support.
The Back of the Napkin: Solving Problems and Selling Ideas with Pictures Dan Roam
The Back of the Napkin: Solving Problems and Selling Ideas with Pictures
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