The Design of Business: Why Design Thinking is the Next Competitive Advantage Roger L. Martin
From Products to Services: Insights and experience from companies which have embraced the service economy Laurie Young
New Service Development and Innovation in the New Economy Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
Where Good Ideas Come From: The Natural History of Innovation Steven Johnson
Design Thinking: Integrating Innovation, Customer Experience, and Brand Value
Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean Roberto Verganti
The Ten Faces of Innovation: IDEO's Strategies for Defeating the Devil's Advocate and Driving Creativity Throughout Your Organization Thomas Kelley, Jonathan Littman
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation Tim Brown
Innovation X: Why a Company's Toughest Problems Are Its Greatest Advantage Adam Richardson
The Tipping Point: How Little Things Can Make a Big Difference Malcolm Gladwell
A Fine Line: How Design Strategies Are Shaping the Future of Business Hartmut Esslinger
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers Alexander Osterwalder, Yves Pigneur