Service Design Books
Copyright © 2024
Copyright © 2024
141 Titles Recommended by the Community
From 67 Curators
Growing number of recent comments, tags or page views.
Highly rated with established community support.
Highly rated with growing community support.
Design Thinking: Business Innovation Mauricio Vianna et al.
The Value of Nothing: How to Reshape Market Society and Redefine Democracy Raj Patel
Highly rated but with minimal community notice.
Interaction- und Interfacedesign: Web-, Game-, Produkt- und Servicedesign Usability und Interface als Corporate Identity Torsten Stapelkamp
Design Thinking - Business Innovation Maurício Vianna
Ysmar Vianna
Isabel K. Adler
Brenda Lucena
Beatriz Russo
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams James Kalbach
Highly rated books published more than 15 years ago.
Service Management and Marketing: Customer Management in Service Competition Christian Grönroos
Yes!: 50 Scientifically Proven Ways to Be Persuasive Noah J. Goldstein, Steve J. Martin, Robert B. Cialdini
Universal Principles of Design William Lidwell, Kritina Holden, Jill Butler
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
The Tipping Point: How Little Things Can Make a Big Difference Malcolm Gladwell
The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community Ray Oldenburg
Systems Thinking in the Public Sector: The failure of the reform regime... and a manifesto for a better way John Seddon
Mental Models: Aligning Design Strategy with Human Behavior Indi Young
Cradle to Cradle: Remaking the Way We Make Things Michael Braungart
Co-Design: A Process of Design Participation Stanley King, Merinda Conley, Bill Latimer, Drew Ferrari
Four star rating with growing community support.