Popular

Growing number of recent comments, tags or page views.

From Products to Services: Insights and experience from companies which have embraced the service economy Laurie Young
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers Alexander Osterwalder, Yves Pigneur
Foundation

Highly rated with growing community support.

Service Management and Marketing: Customer Management in Service Competition Christian Grönroos
101 Design Methods: A Structured Approach for Driving Innovation in Your Organization Vijay Kumar
Discovery

Highly rated but with minimal community notice.

Service Design for Business: A Practical Guide to Optimizing the Customer Experience Ben Reason, vlie, Lavrans LÃ, Melvin Brand Flu
Value Proposition Design: How to Create Products and Services Customers Want Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith
Recommended

Four star rating with established community support.

Designing for the Digital Age: How to Create Human-Centered Products and Services Kim Goodwin
Notable

Four star rating with growing community support.

Resonate: Present Visual Stories that Transform Audiences Nancy Duarte
Make Space: How to Set the Stage for Creative Collaboration Scott Doorley, Scott Witthoft, Hasso Plattner Institute of Design at Stanford University
Unrated

Books with no star rating.

Service Management: Strategy and Leadership in Service Business Richard Normann
Management by Design: Applying Design Principles to the Work Experience Daniel W. Rasmus