Service Design by Industrial Designers
Sleeswijk Visser, F.
Publication Date
March 2013
Sleeswijk Visser, TUDelft
Design practice is changing.

The applications of design skills, knowledge, activities and processes seem to become wider everyday.

More and more designers are tackling complex societal issues, and apply their design skills to projects where product development no longer plays a big role.

Many refer to these applications as ‘service design’.

This book is aimed at people who want to learn more about the current dynamics and challenges the wave of service design brings to design practice. We critically reflect on recent developments related to service design and specifically on the consequences for the education of a new generation designers to deliver value to design practice. It is the result of a think tank at the Faculty of Industrial Design Engineering, Delft University of Technology with a group of 25 master students, 8 staff involved in service design research and education, and 9 design practitioners.
Service Design by Industrial Designers
Filed under: service design, industrial design, prototyping, business models, roles of designers, design education.
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  1. What is industrial design?
  2. The buzz of service design
  3. Involving users
  4. Prototyping
  5. Social media
  6. Commitment stakeholders
  7. Back end design
  8. Business models
  9. Looking back
  10. Implications for IDE curriculum
  11. How other schools deal with service design